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Discussion topic: Missing Sky Sports Channels

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This message was authored by MarkH123 This message was authored by: MarkH123

Missing Sky Sports Channels

I went to watch the Golf at home yesterday only to find that a number of the Sports channels, all those showing the golf and more, had simly disappeared from the listings; 401, 403, 405, 409 and possible others.

 

Sadly, as a result, I was not able to watch the golf!

 

What's up with this @Sky?

 

Online chatbot is next to useless and calling the helpline sent me to this forum,.. support at Sky seems to be completelyself service!!!

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Missing Sky Sports Channels

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting your Sky box?

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
MarkH123
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This message was authored by MarkH123 This message was authored by: MarkH123

Re: Missing Sky Sports Channels

yes,.. I did the whole off and on again yesterday,.. Sky was working, just had some missing channels!

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Missing Sky Sports Channels

Posted by a Superuser, not a Sky employee. Find out more

Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q
Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by Mark39 This message was authored by: Mark39

Re: Missing Sky Sports Channels

Posted by a Superuser, not a Sky employee. Find out more

@MarkH123 are they simply missing from the TV Guide? Are they accessible if you key the channel number in directly? Do you have a Sky+HD box?

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Missing Sky Sports Channels


@MarkH123 wrote:

I went to watch the Golf at home yesterday only to find that a number of the Sports channels, all those showing the golf and more, had simly disappeared from the listings; 401, 403, 405, 409 and possible others.

 

Sadly, as a result, I was not able to watch the golf!

 

What's up with this @Sky?

 

Online chatbot is next to useless and calling the helpline sent me to this forum,.. support at Sky seems to be completelyself service!!!


When you were offered the chance o receive link via TXT you should have said NO if you needed to talk to Sky CSs😉

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This message was authored by nigea99 This message was authored by: nigea99

Re: Missing Sky Sports Channels

Posted by a Superuser, not a Sky employee. Find out more

hi @MarkH123 

 

SKY removed the SD versions of their Sports Channels a few weeks ago

 

Do you have an HD box ?

If so I guess it is vagualy possible that the automatic listing has somehow got confused and moved the HD channels out from the normla listing and further down - so did you check further down the channel list  to see if you could find them ?

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