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Discussion topic: Lost my recordings in my planner and now recordings have failed .I switched tv and box of for 4 week

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Avatar for Kirsty1961
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This message was authored by: Kirsty1961

Message posted on ‎18 Jan 2024 12:21 PM

Lost my recordings in my planner and now recordings have failed .I switched tv and box of for 4 week

I have lost my recordings in planner and now recordings have failed  I switched both box and tv  off for 4 weeks as  have been away on holiday.  Can this be the problem.

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎18 Jan 2024 12:23 PM

Re: Lost my recordings in my planner and now recordings have failed .I switched tv and box of for 4

Posted by a Superuser, not a Sky employee. Find out more

Try a planner rebuild:


Press Services on your remote

Select Help

Select Sky+ Rebuild


This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something. Your recordings and downloads are safe when doing this.

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This message was authored by: Annie+UK

Message posted on ‎18 Jan 2024 01:21 PM

Re: Lost my recordings in my planner and now recordings have failed .I switched tv and box of for 4

Posted by a Superuser, not a Sky employee. Find out more

If your box is reporting a "diskless mode" error then check out my Sky Plus FAQ Q014

I am Neurodivergent ❄ My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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