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This discussion topic has been answered Discussion topic: Loosing picture

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This message was authored by: Faultfairview

Message posted on ‎31 Jan 2026 08:03 PM

Loosing picture

Loosing picture every 5 minutes 

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Avatar for Annie+UK
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This message was authored by: Annie+UK Answer

Message posted on ‎31 Jan 2026 08:05 PM

Re: Loosing picture

Posted by a Superuser, not a Sky employee. Find out more

What are your Signal Strengths/Qualities? Take a look at the link below:

 

See question Q11 in my Sky Plus F⋅A⋅Q for Signal Strengths/Qualities

I am Neurodivergent – My Sky FAQs: Stream ❄ Glass ❄ Go ❄ Plus

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK Answer

Message posted on ‎31 Jan 2026 08:05 PM

Re: Loosing picture

Posted by a Superuser, not a Sky employee. Find out more

What are your Signal Strengths/Qualities? Take a look at the link below:

 

See question Q11 in my Sky Plus F⋅A⋅Q for Signal Strengths/Qualities

I am Neurodivergent – My Sky FAQs: Stream ❄ Glass ❄ Go ❄ Plus
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Message posted on ‎31 Jan 2026 08:06 PM

Re: Loosing picture

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@Faultfairview what do you mean by losing picture? Screen goes black? Picture breaks up? Box turns off? We'll need more information to be able to try to help.

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