Discussion topic: Watching a record

This message was authored by: Sherry89 · ‎31 Jan 2026

I just get an unavailable message whe I either try to record or watch previous recodings

This message was authored by: Annie+UK · ‎31 Jan 2026

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q

I am Neurodivergent – My Sky FAQs: Stream ❄ Glass ❄ Go ❄ Plus

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!

This message was authored by: Sherry89 · ‎31 Jan 2026

I have done a rebuild and tried restarting the sky +. box

This message was authored by: Annie+UK · ‎31 Jan 2026

Can you supply the exact wording of the message? maybe post a photo of the screen

I am Neurodivergent – My Sky FAQs: Stream ❄ Glass ❄ Go ❄ Plus

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!

This message was authored by: Mark39 · ‎31 Jan 2026

@Sherry89 if the message is 'recording and playback unavailable' see Sky's help here: https://www.sky.com/help/articles/call-us-on-screen-messages-sky-plus

Discussion topic: Watching a record

Watching a record

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