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Discussion topic: Keeping sky+box ?

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This message was authored by Awal2112 This message was authored by: Awal2112

Keeping sky+box ?

Have been a Sky VIP for a while but need to upgrade as the SKY + box has problems. TV works but can't use catchup or planner. Sky can't fix it, it's terminal. Happy to upgrade but want to keep the sky+ box as stuff on the hard disk I want to recover. It is possible to remove the hard disc and transfer files. However, it's impossible to speak to Sky. It's all web-based communication. Does anyone know what sky policy is on keeping old tech when upgrading

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Keeping sky+box ?

Posted by a Superuser, not a Sky employee. Find out more

Technically transferring content is a breach of contract and should not be discussed on a forum operated by sky themselves 

 

if you upgrade you lose access to all existing recordings even though the box is your property is yours to do as you please but the software:recordings remain the property of sky and right holders


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This message was authored by Mark39 This message was authored by: Mark39

Re: Keeping sky+box ?

Posted by a Superuser, not a Sky employee. Find out more

You can remove the hard disk and copy the files, but it won't helpful, as the recordings are encrypted and require an active subscription to access.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Keeping sky+box ?

Posted by a Superuser, not a Sky employee. Find out more

@Awal2112 

 

As @SKY1992bf indicates, the hard drive is yours, but the content made up from the magnetic traces on it is not: that's there as a limited exemption from copyright to facilitate time-shifted viewing and isn't transferable (or rather it is as binary, but not in any viewable form)

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