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Discussion topic: Issues with HD box freezing

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JanMc77
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This message was authored by JanMc77 This message was authored by: JanMc77

Issues with HD box freezing

‎23 Nov 2023 12:08 PM

Sky HD box is constantly freezing, done a full reset and saying issues with Hard desk drive 

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Annie+UK
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Superuser
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Issues with HD box freezing

‎23 Nov 2023 12:14 PM

Posted by a Superuser, not a Sky employee. Find out more

If the HDD has gone then the Sky box will need replacing

Note: I am Neurodivergent, Hardware: Sky+HD ❄ LG UHD TV ❄ Xbox Series X ❄ Amazon Fire HD
My Sky Frequently Asked Questions: Plus ❄ Glass / Stream
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Mark39
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Re: Issues with HD box freezing

‎23 Nov 2023 01:22 PM

Posted by a Superuser, not a Sky employee. Find out more
@JanMc77 wrote:

Sky HD box is constantly freezing, done a full reset and saying issues with Hard desk drive 

I agree with @Annie+UK . Sky no longer provide replacement Sky+ boxes, so you would need to source your own used replacement from the likes of ebay. DRX890 and DRX895 models are the most recent, albeit still from no later than 2015.

 

Alternatively now might be the time to upgrade to one of Sky's current TV set top boxes, either Sky Q or Sky Stream..

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