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Discussion topic: Interactive services not working

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This message was authored by: Ch78

Interactive services not working

Hi,

 

My elderly dad has a Sky box but no broadband. He regularly uses the teletext service on 101 to check the racing results but it hasn't been working today. The message which comes up reads "interactive services are not available. Please check your Sky viewing card is inserted and your Sky box is connected to broadband". Any ideas? Thanks. 

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This message was authored by: caesarome

Re: Interactive services not working

Posted by a Superuser, not a Sky employee. Find out more

Apparently they have stopped working as there are other posts on here  about this issue. O'm not sure it is a fault or not but if it isn't it might be that the service will not return.

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This message was authored by: Annie+UK

Re: Interactive services not working

Posted by a Superuser, not a Sky employee. Find out more

Features on Sky+ will stop working more and more as time goes by

 

Please Note: Sky+ is now a legacy service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream
I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox Series X  Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Rshokar

Re: Interactive services not working

Had the exact same problem and so have others- seems like it's an issue with sky and on another forum an employee has said the support team are working on it.

 

I have found the red button on channel 954 still works so we are just going to use that until the issue is resolved

This message was authored by: Exiled-in-HH

Re: Interactive services not working

Has it returned to your region?

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