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Avatar for shaz101
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This message was authored by: shaz101

Message posted on ‎15 May 2026 03:30 PM

Interactive not working

Hi.

Is anyone else having issues with their interactive services on their sky box.

Mine keeps saying " service is currently unavailable". I've checked everything and done a reboot, but still not working.

Thanks.

 

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Avatar for Annie+UK
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This message was authored by: Annie+UK Answer

Message posted on ‎15 May 2026 03:44 PM

Re: Interactive not working

Posted by a Superuser, not a Sky employee. Find out more

Interactive services were switched off years ago when Sky stopped supporting Sky Plus

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK Answer

Message posted on ‎15 May 2026 03:44 PM

Re: Interactive not working

Posted by a Superuser, not a Sky employee. Find out more

Interactive services were switched off years ago when Sky stopped supporting Sky Plus

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
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This message was authored by: shaz101

Message posted on ‎15 May 2026 03:58 PM

Re: Interactive not working

Thanks for the reply.

It was working last month because that's how I check my bill.

Thanks.

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Message posted on ‎15 May 2026 04:22 PM

Re: Interactive not working

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@shaz101 you can check it online here, as an alternative: www.sky.com/bill

 

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