I’ve got a message in screen “viewing card not authorised “ - I’ve followed all the online help but

[ROACH+14]

Message saying viewing card not authorised- followed the online help but not resolved but can't get to speak to anyone!!! Think i need a new card but can't find how to order one - going round in circles - can someone please help!!!

[Annie+UK]

You have to phone sky to get a new card

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below:

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

[ROACH+14]

Thank you - finally got to speak to Sky & new viewing card ordered!!!