Tv

[Laura2404]

I've had failed recordings every evening from 7pm for the past 10-14 days. Says no signal. I was on the phone for nearly an hour today and the guy assured me this problem was fixed. Low and behold my recordings past 7pm haven't recorded. For the amount of money I'm paying for sky I'm so fed up of the amount of problems I'm having. I pay nearly £100 a month and it's not working. I was assured today things would be fine. Yet here we are again with it not working. 6 days it's taken me to actually get three to speak to someone and I was totally fobbed off. Seriously considering leaving sky 

[Mark39]

Check your signal strengths, by keying Services > Settings > Signal. The whiteart of all four bars should be at least half way across. 

[Annie+UK]

What are your Signal Strengths/Qualities? Take a look at the link below:

Question Q11 in my Sky Plus F⋅A⋅Q

"No satellite signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using

You may have to call out sky or a 3rd party satellite/aerial company

Note: If you have a communal dish then this is maintained by your landlord/building management and NOT sky