2

This discussion topic has been answered Discussion topic: I have not had any signal to my sky + box since yesterday.

Reply
Answered - Go to Answer
Avatar for nicolawilf
Level 1 icon
What's this?
This message was authored by: nicolawilf

Message posted on ‎18 Sep 2025 08:11 AM

I have not had any signal to my sky + box since yesterday.

I need some help from Sky as i have not had any signal since yesterday!therefore I have not had any television,I have unplugged my sky +box about 4 time's and turned it bk on but nothing!I would like to chat to a real person about this.

Report post
Post 1 of 3
114 Views
0 Likes
Reply
View answer in the context of this discussion

Best Answers
Avatar for Mark39
Level 16 icon
What's this?
Superuser
This message was authored by: Mark39 Answer

Message posted on ‎18 Sep 2025 08:49 AM

Re: I have not had any signal to my sky + box since yesterday.

Posted by a Superuser, not a Sky employee. Find out more

@nicolawilf the cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.

Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.

View this Answer within the discussion

Report post
Post 3 of 3
99 Views
Reply

Did this answer not help you?
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎18 Sep 2025 08:26 AM

Re: I have not had any signal to my sky + box since yesterday.

Posted by a Superuser, not a Sky employee. Find out more

@nicolawilf 

It could be an issue with the dish so you would need to find a local company to you to come out and look into this for this is because Sky do not maintain Sky+ system and haven't done for a while now.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 3
108 Views
Reply
Avatar for Mark39
Level 16 icon
What's this?
Superuser
This message was authored by: Mark39 Answer

Message posted on ‎18 Sep 2025 08:49 AM

Re: I have not had any signal to my sky + box since yesterday.

Posted by a Superuser, not a Sky employee. Find out more

@nicolawilf the cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.

Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.

Report post
Post 3 of 3
100 Views
Reply

Did this answer not help you?
Reply
Answered - Go to Answer