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Discussion topic: I have no signal on sky+box just snow

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This message was authored by Morwena This message was authored by: Morwena

I have no signal on sky+box just snow

I have no signal on my sky+box just snow on the screen

l also get a P14 mono flash  message

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: I have no signal on sky+box just snow

Posted by a Superuser, not a Sky employee. Find out more

No Signal comes from the TV, no satellite signal comes from the Sky box

 

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using


You may have to call out sky or a 3rd party satellite/aerial company

Note: If you have a communal dish then this is maintained by your landlord/building management and NOT sky

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by Mark39 This message was authored by: Mark39

Re: I have no signal on sky+box just snow

Posted by a Superuser, not a Sky employee. Find out more

@Morwena wrote:

I have no signal on my sky+box just snow on the screen

l also get a P14 mono flash  message


What's  the on screen error message? Have you switched to the correct HDMI input?

 

I assume the message is from your TV. It's not a Sky box error message, to my knowledge. 

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