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Discussion topic: I cannot view recorded programs or record anything

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Avatar for Anne1300
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This message was authored by: Anne1300

Message posted on ‎29 Jan 2025 05:22 PM

I cannot view recorded programs or record anything

The sky box will not record and cannot view programs already recorded 

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎29 Jan 2025 05:28 PM

Re: I cannot view recorded programs or record anything

Posted by a Superuser, not a Sky employee. Find out more

What's the error message?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎29 Jan 2025 05:28 PM

Re: I cannot view recorded programs or record anything

Posted by a Superuser, not a Sky employee. Find out more

@Anne1300 

Try a planner rebuild:

 

https://www.sky.com/help/articles/recording-selection-failed-sky-plus

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎29 Jan 2025 05:28 PM

Re: I cannot view recorded programs or record anything

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q
I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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