How can I request a new sky box

[T+Tremeth]

How can I request for a new sky box

[Daniel0210]

@T+Tremeth 

Presumably you're referring to a Sky Q box. What's wrong with your current box? 

[T+Tremeth]

Sky+HD box. Is not working, will not turn on

[oldfella]

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@T+Tremeth wrote:

Sky+HD box. Is not working, will not turn on

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Probably best to look on EBay for Sky +HD boxes @T+Tremeth 

Completely different ball game if you are looking to Get Sky Q.

You need to speak directly to Sky if this is the case

[Daniel0210]

@T+Tremeth 

I've moved your post to the Sky+ board as you've now disclosed which platform you have. 

[nigea99]

hi @T+Tremeth 

As @oldfella says you may be better looking for a 2nd hand SKY HD box.

If you are thinking of moving to SKY Q you might find some notes I have put together useful:

SKY HD to SKY Q 

[Mark39]

@T+Tremeth there are no new Sky+ boxes. The last ones were made in 2015/2016. If you want to stick with Sky+, ebay is your best bet, as suggested. Look for either a DRX890 or DRX895, as they are the most recent boxes.

[PocketDog]

Sorry for resurrecting an old post but I thought you couldnt use 2nd hand Sky + boxes as the cards needed to be paired to the box?  Or is that super old information?

[Mark39]

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@PocketDog wrote:

Sorry for resurrecting an old post but I thought you couldnt use 2nd hand Sky + boxes as the cards needed to be paired to the box?  Or is that super old information?

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Certainly your Viewing Card needs to be paired with a replacement box, but that's entirely possible.....

Edited to add an afterthought - ....unless you no longer have a Sky subscription, in which case, I don't think you can. But in those circumstances the box will work OK without a paired Viewing Card anyway.