24 Jan 2025 10:23 AM
Some of my hd channels are not getting signal ie bbc 1 and itv
24 Jan 2025 10:30 AM
Posted by a Superuser, not a Sky employee. Find out moreIf you're seeing a 'no satellite signal' the problem is most likely your dish setup. Unfortunately Sky no longer provide engineer support for Sky + systems unless you have Sky Protect, so you would need to engage a local satellite installer to take a look.
Alternatively now might be a good time to upgrade to Sky Q or Sky Stream.
24 Jan 2025 10:55 AM
Every other channel is working just not bbc hd or itv hd. All sky channels work
thanks
24 Jan 2025 10:58 AM
Posted by a Superuser, not a Sky employee. Find out more
@Gw15 wrote:
Every other channel is working just not bbc hd or itv hd. All sky channels work
thanks
Check the transponder the affected channels are broadcast on, dish alignment can affect specific transponders/channels and not others
24 Jan 2025 11:22 AM
Many thanks
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