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Discussion topic: Hd channels

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This message was authored by Gw15 This message was authored by: Gw15

Hd channels

Some of my hd channels are not getting signal ie bbc 1 and itv 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Hd channels

Posted by a Superuser, not a Sky employee. Find out more

If you're seeing a 'no satellite signal' the problem is most likely your dish setup. Unfortunately Sky no longer provide engineer support for Sky + systems unless you have Sky Protect,  so you would need to engage a local satellite installer to take a look. 

 

Alternatively now might be a good time to upgrade to Sky Q or Sky Stream.

Gw15
Topic Author
This message was authored by Gw15 This message was authored by: Gw15

Re: Hd channels

Every other channel is working just not bbc hd or itv hd. All sky channels work 

thanks 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Hd channels

Posted by a Superuser, not a Sky employee. Find out more

@Gw15 wrote:

Every other channel is working just not bbc hd or itv hd. All sky channels work 

thanks 


Check the transponder the affected channels are broadcast on, dish alignment can affect specific transponders/channels and not others

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Gw15
Topic Author
This message was authored by Gw15 This message was authored by: Gw15

Re: Hd channels

Many thanks 

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