Hard disc problem

[Mohammedullah]

Hi

the message is there is a problem with your hard disc drive on the tv so can't access anything 

[Mark39]

@Mohammedullah try rebuilding your Planner as described in the link. If that doesn't fix it, you'll have to try a full System Reset next (explained in the same link). The latter will erase your recordings.

https://www.sky.com/help/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articles/re...