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Discussion topic: Error with Sky+ box

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This message was authored by: Sally601

Error with Sky+ box

I have an error message on my Sky+ saying there is a problem with the hard disk drive and cannot record or watch on demand 

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This message was authored by: Annie+UK

Re: Error with Sky+ box

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q
I am NeurodivergentMy Sky FAQs: Stream Glass Go Plus

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
This message was authored by: Mark39

Re: Error with Sky+ box

Posted by a Superuser, not a Sky employee. Find out more

@Sally601 that's unfortunate. You could try rebuilding your Planner as explained in the link below. If it doesn't work, or you get a 'diskless mode' error, the next step would be a full system reset - in the same link.

 

If neither solves the problem, your Sky box has failed, I'm afraid, and you'll need to consider upgrading to Sky Q or Stream.

 

https://www.sky.com/help/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articles/re...

This message was authored by: Flapp1

Re: Error with Sky+ box

Says, problem with hard disc so can only use sky programs,  not able to watch recordings 

This message was authored by: Mark39

Re: Error with Sky+ box

Posted by a Superuser, not a Sky employee. Find out more

@Flapp1 same problem, so see the reply immediately before your post.

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