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Discussion topic: Entitled to Discovery +

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This message was authored by Falkenna This message was authored by: Falkenna

Entitled to Discovery +

I desperately want Discovery+ and Sky now says all TV subscribers are entitled - but broadband in my area is so poor I refuse to give up satellite TV for streaming.  So Sky Q is not an option, how can I access Discovery+


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Entitled to Discovery +

Posted by a Superuser, not a Sky employee. Find out more

@Falkenna  Sky Q is a satellite delivered service like Sky+, the only exception is the On-demand & apps like discovery+, netflix etc are online (On demand on Sky + is also online so no differencet there).

 

There would be no need to give up satellite with Sky Q i'm not sure why you think you would need to?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Entitled to Discovery +

Posted by a Superuser, not a Sky employee. Find out more

@Falkenna  Sky Q is a satellite delivered service like Sky+, the only exception is the On-demand & apps like discovery+, netflix etc are online (On demand on Sky + is also online so no differencet there).

 

There would be no need to give up satellite with Sky Q i'm not sure why you think you would need to?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Entitled to Discovery +

Posted by a Superuser, not a Sky employee. Find out more

@Falkenna wrote:

but broadband in my area is so poor


Discovery+ is a streaming app, not a satellite broadcast service: without adequate broadband you aren't going to be able to access it, no matter what Sky says you are 'entitled' to.

 

https://support.discoveryplus.com/hc/en-gb/articles/360018652678-discovery-supported-devices 

 

Discovery says:

 

Note  For the best streaming experience, you need a minimum download speed of 5 Mbps and at least 20 Mbps for 4K content. The resolution and quality automatically adjust in the discovery+ app depending on the speed of your internet connection.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Falkenna
Topic Author
This message was authored by Falkenna This message was authored by: Falkenna

Re: Entitled to Discovery +

Seriously? Everything I had read about Sky Q suggested it was a move to full streaming. (And of course I am unable to talk to Sky directly about it, as always.) My broadband is good enough to watch Prime and Netflix MOST nights, sometimes with interruptions or pixellation, so Discovery+ wouldn't be a problem. Are there any other downside differences in  moving to Sky Q? I believe I can record the same way only better?

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Entitled to Discovery +

Posted by a Superuser, not a Sky employee. Find out more

@Falkenna  sky glass or sky stream are skys streaming platforms 

 

sky Q is Sky's satellite platform that supports apps over a broadband connection 

 

so if you want discovery but still want satellite tv sky Q is the way to go 


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This message was authored by Mark39 This message was authored by: Mark39

Re: Entitled to Discovery +

Posted by a Superuser, not a Sky employee. Find out more

@Falkenna wrote:

Are there any other downside differences in  moving to Sky Q?

That's a matter of judgement. Sky Q is certainly different, but when I switched I quickly became accustomed to them.

 

I believe I can record the same way only better?

You can still record to an on-board hard disk. You can record 5 /6 programmes at the same time.


 

This message was authored by oj01 This message was authored by: oj01

Re: Entitled to Discovery +

Posted by a Superuser, not a Sky employee. Find out more

@Falkenna Take a look at this thread put together by @nigea99 

 

https://helpforum.sky.com/t5/Sky-Q/Switching-from-SKY-SKY-HD-to-SKY-Q-some-points-to-note/m-p/447009...

 


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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Entitled to Discovery +

Posted by a Superuser, not a Sky employee. Find out more

@Falkenna 

 

Also keep in mind that Q really is quite viable for Sky on-demand content (even UHD) on even a slower internet connection because this downloads to the hard drive and so can be left to arrive overnight.

 

Streaming apps, however, require the bandwidth for their resolution and are not spooled to disk.

 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Falkenna
Topic Author
This message was authored by Falkenna This message was authored by: Falkenna

Re: Entitled to Discovery +

Thanks for your help. I will switch as soon as I can tidy up my current recordings to be lost - and when Sky has a good enough offer.

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