Discussion topic: Engineer

This message was authored by: Jamie232 · ‎01 Dec 2025

I have an engineer booked for today can someone check the time for me please

This message was authored by: GD1 · ‎01 Dec 2025

@Jamie232 Sky+ where you have posted has no engineer support as these boxes are no longer supported by Sky, do you have Sky Q perhaps?

In any event no one here can check your appointment as this is a customer helps customer community

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Daniel0210 · ‎01 Dec 2025

@Jamie232

As stated above Sky don't send engineers for Sky+ issues (where you've posted).

Customers who book an engineer for their Sky Q equipment should now receive a tracking link on the day of the planned visit. This will show when the engineer is expected to arrive.

Unfortunately some jobs take longer than expected and then impact appointments for later in the day.

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Discussion topic: Engineer

Engineer

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