Diskless Mode Sky+ Error Code 06-0

[BazDA7]

Hi,

Just got the mentioned error code and cannot now watch anything from my planner?

I have tried turning on / off rebooting and removed card and reinserted but still getting error.

Is there anything else I can try before contacting Sky Customer Services?

And will I lose all current recordings in my planner ?

Thanks

[Annie+UK]

Take a look at my FAQ

[BazDA7]

Many Thanks Annie.

Just trying Q1 as advised. When I tried there was a noise coming from my box?

Have just turned off from mains and will try next step if unsuccesful.

[TimmyBGood]

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@BazDA7 wrote:

And will I lose all current recordings in my planner ?

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If the hard drive is deceased, then yes.

[BazDA7]

ok Annie thanks again and thought as much.

Now trying Q4 Software update.

Getting a beeping noise from Sky+ box but eventually stops? 

[BazDA7]

Just trying 2nd attempt with Software reboot.

Is there anything worth trying before I have to do a FSR?

I did try removing / replacing my card earlier.

Should I contact sky do you think.  Looking like a new box at the moment.

Thanks again

[Annie+UK]

If you do need a new box, which is looking more and more likely, you'll need to look on eBay etc... for a secondhand one (DRX890 or the bigger capacity DRX895) Sky have not manufactured Sky+ boxes for many years

[Mark39]

Almost certainly the hard disk has failed. Sky+ boxes haven't been manufactured since 2015/2016 so you'll need a used replacement. I'm not sure that Sky is still supplying them but there are plenty to choose from cheaply on eBay etc. Just choose a DRX890 or DRX895 model as they're the most recent.

Or now might be the time to upgrade to Sky Q? Sky will likely do you a good deal to persuade you.

[BazDA7]

Thanks Mark and yes maybe time to upgrade.

Just a pity that had some stuff on planner that wanted to watch / keep and somehow transfer to DVD.

[BazDA7]

And what is the best number for Sky to contact, thanks?

[Annie+UK]

You can contact Sky using the number here (See the "Need more help?" dropdown near the bottom of the page)

Note: Make sure you have the correct country flag selected in the bottom-right of the page

[BazDA7]

Just spoken to Sky.

I have only 2 options.

1. Pay £65 for engineer to come out and replace with a refurbished Sky+ box.

2. Upgrade free of charge to Sky Q

They cannot help or assist with the issue.

Looks like I might aswell just try a Full Service Reboot as nothing to lose. I am going to lose planner details either way 😕

[Mark39]

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@BazDA7 wrote:

They cannot help or assist with the issue

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Unfortunately, no. If the hard disk has failed, it's irreparable.

[BazDA7]

Ok thanks all again.

Will upgrade to Sky Q free of charge

[oj01]

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@BazDA7 wrote:

Just spoken to Sky.

I have only 2 options.

1. Pay £65 for engineer to come out and replace with a refurbished Sky+ box.

2. Upgrade free of charge to Sky Q

They cannot help or assist with the issue.

Looks like I might aswell just try a Full Service Reboot as nothing to lose. I am going to lose planner details either way 😕

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You also have the option of sourcing your own Sky+HD box for less than £65