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Discussion topic: Discovery catchup fail

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This message was authored by: gymno74

Discovery catchup fail

Attempting to access Discovery catchup via the TV Guide button, thrn selecting Catch up TV > Channels > Discovery results in a blank blue screen.

It's been happening for at least a few days and I have tried a Sky+ Rebuild.

 

Programmes do appear to still be available though using the search function.

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This message was authored by: caesarome

Re: Discovery catchup fail

Posted by a Superuser, not a Sky employee. Find out more

@gymno74 

I see the same, just a blank blue screen.

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This message was authored by: gymno74

Re: Discovery catchup fail

Actually @caesarome I've just noticed that things might be worse than I thought.  

Sky channels only contain a single random episode of Last Week Tonight with John Oliver and Mock the Week is nowhere to be found at all within the tile containing TLC content.  

Catchup was never perfect but I don't recall it being this bad.

 

And to top it off, from today SkyShowcase in the EPG is populated only with a New Programmes Coming Soon placeholder.

 

Oh and the Discovery issue does seem more like a bug rather than simply no content being there as one has to back out of it more than once and navigate away to reveal the previously available selection of channels.

This message was authored by: xenon81

Re: Discovery catchup fail


@gymno74 wrote:

And to top it off, from today SkyShowcase in the EPG is populated only with a New Programmes Coming Soon placeholder.

 


That's because Sky Showcase has closed today. Sky Max is changing back to Sky One and moving to 106 to replace it.

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This message was authored by: gymno74

Re: Discovery catchup fail

Oh right, thank you.👍

This message was authored by: oj01

Re: Discovery catchup fail

Posted by a Superuser, not a Sky employee. Find out more

@gymno74 wrote:

Actually @caesarome I've just noticed that things might be worse than I thought.  

Sky channels only contain a single random episode of Last Week Tonight with John Oliver and Mock the Week is nowhere to be found at all within the tile containing TLC content.  

Catchup was never perfect but I don't recall it being this bad.

 

And to top it off, from today SkyShowcase in the EPG is populated only with a New Programmes Coming Soon placeholder.

 

Oh and the Discovery issue does seem more like a bug rather than simply no content being there as one has to back out of it more than once and navigate away to reveal the previously available selection of channels.


Does just searching for the various programmes you're looking for help at all?

For example, I see 4 episodes of Mock The Week available when I use Search.


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This message was authored by: gymno74

Re: Discovery catchup fail

Yes thankfully so far searching for the desired programme has revealed it to be available via catchup.

This message was authored by: nattha

No catch up

Can't use discovery catch up just blue screen 

This message was authored by: caesarome

Re: No catch up

Posted by a Superuser, not a Sky employee. Find out more

@nattha 

I have moved your post to the topic at hand on this where you can see that the way around this is to search for the program.

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