Denying access to paramount+

[Egbodbu2]

I have an email telling me sky cinema entitles me to use this app but it says I don't have the subscription. It was changed today? 
do I need to speak to Sky tomorrow 

[Mark39]

You don't need a subscription to Paramount+ to be able to watch on Sky+ boxes. You just need to subscribe to Sky Cinema.

There's no Paramount+ app on Sky+.

[Egbodbu2]

Thank you but I have Sky cinema but I cant access Paramount + which I should be able to

[caesarome]

What is happening when you try to download anything from Paramount+

[Egbodbu2]

I can't log in so can't even get to that stage it just says I don't have access 🙄

[Mark39]

There's nowhere to log into on Sky+ boxes. Are you sure you don't have Sky Q?