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This discussion topic has been answered Discussion topic: Customer service telephone number

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This message was authored by: Soniarose

Re: Customer service telephone number

Hi 

I can't understand what do you mean by getting an engineer first of all what is the problem with my Sky TV ? This is out of order I need to speak to someone you can't cut off my sky TV !!

what I am paying you for ! 
Sonia rose 

This message was authored by: Daniel0210

Re: Customer service telephone number

Posted by a Superuser, not a Sky employee. Find out more

@Soniarose 

You aren’t contacting Sky Customer Services here. This is predominantly a customer led discussion forum where Sky customers are available to help other customers.

 

It's quite simple. Do you have Sky+ or Sky Q? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Mark39

Re: Customer service telephone number

Posted by a Superuser, not a Sky employee. Find out more

@Soniarose wrote:

Hi 

I can't understand what do you mean by getting an engineer first of all what is the problem with my Sky TV ? This is out of order I need to speak to someone you can't cut off my sky TV !!

what I am paying you for ! 
Sonia rose 


You said your Sky isn't receiving a satellite signal. That usually means a problem with your dish or cabling.

 

Sky haven't cut you off.

 

As you have an old Sky+ system, Sky won't send an engineer, as per the response you've already received, so there's no point speaking to them.

 

You're paying to receive Sky TV. The equipment you use to receive it is yours and isn't supported by Sky.

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