Contact Telephone numbers within Sky

[LQ2]

Hi,

Can someone advise of the best contact telephone number within Sky based in the UK so I can speak to someone who can take the time to help with several issues I have with my Skyplus HD box, Broadband speed and possible access issues to install new dish for Sky Q if I upgrade.

What I really need is an engineer to visit to look at my current set up (current dish on chiminey)and advise whether SkyQ is possible for me without actually going ahead and taking out Sky Q. It's all complicated!

Any advice appreciated as thinking of leaving Sky altogether due to cose of bill each month.

Thanks

[Daniel0210]

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@LQ2 wrote:

Can someone advise of the best contact telephone number within Sky based in the UK

there is no specific number for UK based agents. Your call goes to the next available agent wherever they are based.

so I can speak to someone who can take the time to help with several issues I have with my Skyplus HD box,

remember that Sky+HD set ups are no longer supported although telephone advice is still there.

Broadband speed and possible access issues to install new dish for Sky Q if I upgrade.

What I really need is an engineer to visit to look at my current set up (current dish on chiminey)and advise whether SkyQ is possible for me without actually going ahead and taking out Sky Q. It's all complicated!

Sky won't send an engineer out for an inspection prior to ordering.

These are the current methods for contacting Sky (and depending on your reason for making contact some methods will be more appropriate than others) …

🟩 📞 Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline. The forum doesn’t allow the display of other numbers. Other official numbers to Sky from the UK are 03 numbers which are normally inclusive from non Sky phones.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

🟩 online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟩 Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟩 Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

🟨Note ~ ROI customers If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required. The Sky Ireland phone lines are closed at a weekend.

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[Mark39]

@LQ2 the forum doesn't allow posting of contact numbers, I'm afraid, except, as you have broadband and phone through Sky, you can call them by dialling 150. on your landline phone.

They won't send an engineer to review your current set up. You would need to order, and they would carry out a review as part of the installation process. If it can't go ahead for some reason, they'll tell you then.

If you tell us more about the problems you're having and the issues that concern you, we may be able to guide you?