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Discussion topic: Constant red light on remote

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Avatar for FrazerB
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This message was authored by: FrazerB

Message posted on ‎01 Sep 2024 12:42 PM

Constant red light on remote

My Sky remote has a constant red light, nothing is working on the remote. 

 

I've removed the batteries and the light goes off.

 

I've tried holding the select button for 30 seconds to reset it. Nothing happens, tried different batteries, light just remains constantly on.

 

Any ideas?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎01 Sep 2024 01:04 PM

Re: Constant red light on remote

Posted by a Superuser, not a Sky employee. Find out more

Are any of the buttons stuck down on it ?

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This message was authored by: Annie+UK

Message posted on ‎01 Sep 2024 01:36 PM

Re: Constant red light on remote

Posted by a Superuser, not a Sky employee. Find out more
See question Q26 in my Sky Plus F⋅A⋅Q
I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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This message was authored by: FrazerB

Message posted on ‎01 Sep 2024 02:25 PM

Re: Constant red light on remote

Not that I can tell

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Message posted on ‎01 Sep 2024 02:28 PM

Re: Constant red light on remote

Took it apart and cleaned it all, put back together now the light isn't coming on at all.

 

 

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Message posted on ‎01 Sep 2024 02:30 PM - last edited: ‎01 Sep 2024 02:31 PM

Re: Constant red light on remote

Posted by a Superuser, not a Sky employee. Find out more

Sounds like you'll need to replace it. You can buy one from your local supermarket or hardware store, or more expensively via the Sky Accessories shop.

 

https://www.sky.com/shop/accessories

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