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This discussion topic has been answered Discussion topic: I have a Sky Q account For a main and 2 mini Q boxes, but my wife preferred the Sky+ box.

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Message posted on ‎01 Sep 2024 07:25 PM

I have a Sky Q account For a main and 2 mini Q boxes, but my wife preferred the Sky+ box.

I want to retain a Sky + along with  my 2 Sky Q boxes. The viewing card  on my Sky + stopped working after an hour of being swapped for one of the Sky Q boxes because the viewing card became deactivated. Could my current Sky+ card be reactivated or a new Sky + card be issued and be able to operate along with the current Sky Q account or would there be an extra charge incurred.

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This message was authored by: Daniel0210 Answer

Message posted on ‎01 Sep 2024 07:29 PM

Re: I have a Sky Q account For a main and 2 mini Q boxes, but my wife preferred the Sky+ box.

Posted by a Superuser, not a Sky employee. Find out more

@noelmartin53 

You can't reactivate a Sky+ subscription. Sky no longer offer them.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: Daniel0210 Answer

Message posted on ‎01 Sep 2024 07:29 PM

Re: I have a Sky Q account For a main and 2 mini Q boxes, but my wife preferred the Sky+ box.

Posted by a Superuser, not a Sky employee. Find out more

@noelmartin53 

You can't reactivate a Sky+ subscription. Sky no longer offer them.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Message posted on ‎01 Sep 2024 08:35 PM

Re: I have a Sky Q account For a main and 2 mini Q boxes, but my wife preferred the Sky+ box.

Posted by a Superuser, not a Sky employee. Find out more

@noelmartin53  In addition to that already posted, you can't have 2 different subs under the same address, it's either Sky Q or Sky+HD, not both.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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