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Avatar for Angela142
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This message was authored by: Angela142

Message posted on ‎01 Jun 2025 10:17 AM

Constant no signal message on screen

I need to book an engineer appointment but phone line didn't give me that option. Can anyone help?

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This message was authored by: nigea99 Answer

Message posted on ‎01 Jun 2025 10:48 AM

Re: Constant no signal message on screen

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@Angela142 wrote:

I need to book an engineer appointment but phone line didn't give me that option. Can anyone help?

hi @Angela142 

 

If you do consider moving to SKY Q then  you may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q 

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Message posted on ‎01 Jun 2025 10:22 AM

Re: Constant no signal message on screen

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@Angela142 

If you have a Sky+ box (where you have posted on here) then it will not be possible to book a Sky engineer as Sky does not support Sky+ boxes. You can contact a company local to you to come out though.

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Message posted on ‎01 Jun 2025 10:26 AM

Re: Constant no signal message on screen

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@Angela142  alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you

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This message was authored by: nigea99 Answer

Message posted on ‎01 Jun 2025 10:48 AM

Re: Constant no signal message on screen

Posted by a Superuser, not a Sky employee. Find out more
@Angela142 wrote:

I need to book an engineer appointment but phone line didn't give me that option. Can anyone help?

hi @Angela142 

 

If you do consider moving to SKY Q then  you may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q 

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