16

This discussion topic has been answered Discussion topic: Champions League Final

Reply
This message was authored by: FastEddie1

Champions League Final

How do I watch the match if I have Sky+ HD ?

 

I have access to HBO Max content via Sky Box Sets.

 

Do I need to get the HBO Max app and what is my login ?

 

Thanks.

With Sky since 1993 unbroken
Sky+ HD User

Best Answers
This message was authored by: Annie+UK Answer

Re: Champions League Final

Posted by a Superuser, not a Sky employee. Find out more

You seem to have the attitude that them over there have something and I want it too 😞

 

If you want what someone else has trhen move to the service they have rather than moan that your missing out, you have total control of the situation but decide that complaining it better than taking action

 

Your options are simple, move to another service that provides what you want!!!!!!!!!!!

I am NeurodivergentMy Sky FAQs: Go Stream Glass Plus

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: SKY1992bf

Re: Champions League Final

Posted by a Superuser, not a Sky employee. Find out more

@FastEddie1  unfortunately if you don't have a tnt sports subscription you won't be able watch the final 

 

this is because the free access is only available via the HBO max app and isn't available via boxsets 

 

it's not possible to activate the hbo app with your sky account outside of the sky ecosystem and given sky plus doesn't support apps it is unable to activate it 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Avatar for FastEddie1
Level 4 icon
Topic Author
This message was authored by: FastEddie1

Re: Champions League Final

Giving all Sky+ subscribers access to TNT Sport 1 for a few hours should be possible.

With Sky since 1993 unbroken
Sky+ HD User
This message was authored by: Annie+UK

Re: Champions League Final

Posted by a Superuser, not a Sky employee. Find out more

Why???? Sky+ is unsupported, if you want access to content not avaiable on Sky+ then move to another Sky service that gives access, simples!

I am NeurodivergentMy Sky FAQs: Go Stream Glass Plus
Avatar for FastEddie1
Level 4 icon
Topic Author
This message was authored by: FastEddie1

Re: Champions League Final

We're paying as much as others but prefer to use the user-friendly Sky + equipment.

 

We are supposed to have access to HBO Max per the email sent by Sky.

 

A workaround should've been arranged

to allow us access to the HBO Max app (and the free football as others are getting).

With Sky since 1993 unbroken
Sky+ HD User
This message was authored by: Annie+UK

Re: Champions League Final

Posted by a Superuser, not a Sky employee. Find out more

You have HBO via On Demand which is far more generous than I was expecting as Sky could have give access only via the app leaving us Sky+ users with no extra content

 

The woraround has been arranged for ages, move to Sky Q, Sky Glass or Sky Stream

 

The only "Others" that are getting the football for free are Sky Q, Sky Glass or Sky Stream customers

 

If you want to stay with Sky+, like we do, then you have to accept the limitations

I am NeurodivergentMy Sky FAQs: Go Stream Glass Plus
Avatar for FastEddie1
Level 4 icon
Topic Author
This message was authored by: FastEddie1

Re: Champions League Final

Limitations... that are easy for Sky to resolve by giving us access to the HBO Max app via our Sky details.

 

Why the need to activate via the app on Sky Q ?

 

 

With Sky since 1993 unbroken
Sky+ HD User
This message was authored by: Annie+UK

Re: Champions League Final

Posted by a Superuser, not a Sky employee. Find out more

@FastEddie1 wrote:

Limitations... that are easy for Sky to resolve by giving us access to the HBO Max app via our Sky details.

 

Why the need to activate via the app on Sky Q ?


They already have a solution but not for Sky+ (see my post above for details)

 

What would be in it for Sky when they want you off of Sky+, they would also preefer not to have Sky Q and get eveyone on Glass/Stream

I am NeurodivergentMy Sky FAQs: Go Stream Glass Plus
Avatar for FastEddie1
Level 4 icon
Topic Author
This message was authored by: FastEddie1

Re: Champions League Final

As long as we are paying the same we deserve the same product.

 

Until Sky shut down access via Sky+ boxes they should provide us what they advertise.

With Sky since 1993 unbroken
Sky+ HD User
This message was authored by: Annie+UK

Re: Champions League Final

Posted by a Superuser, not a Sky employee. Find out more

You don't get it 😞 You are getting exactly what you are paying for

I am NeurodivergentMy Sky FAQs: Go Stream Glass Plus
This message was authored by: SKY1992bf

Re: Champions League Final

Posted by a Superuser, not a Sky employee. Find out more

@FastEddie1 wrote:

Limitations... that are easy for Sky to resolve by giving us access to the HBO Max app via our Sky details.

 

Why the need to activate via the app on Sky Q ?

 

 


@FastEddie1  sky has never allowed activation of other third party apps like paramount+, Disney + etc outside of the sky ecosystem, so they are not going to start now with HBO max just for the sake of one football match 

 

Like @Annie+UK has indicated the fact we are getting the hbo max entertainment via boxsets is a bonus that nobody expected 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Avatar for FastEddie1
Level 4 icon
Topic Author
This message was authored by: FastEddie1

Re: Champions League Final

How are we getting what we pay for when it's less than others who are paying the same ?

 

And why is it a bonus us getting HBO Max boxsets ?

 

My Sky+ system still gets updates showing new shows that are on or promoted so the system is still 'active'.  Even the Sky+ app gets these updates.

 

Sky+ isnt totally unsupported. Giving us access to the HBO Max app isnt an outrageous request.

With Sky since 1993 unbroken
Sky+ HD User
This message was authored by: Mark39

Re: Champions League Final

Posted by a Superuser, not a Sky employee. Find out more

@FastEddie1 feel free to complain to Sky. There's not much point trying to make your case  to other customers here.

This message was authored by: TimmyBGood

Re: Champions League Final

Posted by a Superuser, not a Sky employee. Find out more

@FastEddie1 wrote:

 

Sky+ isnt totally unsupported. Giving us access to the HBO Max app isnt an outrageous request.


Customers who persist in using a technology platform which hasn't been manufactured for over a decade and is now two generations behind the current one cannot reasonably expect identical functionality.

 

It's linking the external apps to the Sky subscription which requires the use of current Sky hardware.  Yes, there could probably have been alternative arrangements made for Sky+ customers but that would have been a significant complication which is frankly not in the commercial interest of Sky themselves.

 

If you want really Max access on supported hardware then pay HBO their £4.99

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: oj01

Re: Champions League Final

Posted by a Superuser, not a Sky employee. Find out more

@FastEddie1 wrote:

As long as we are paying the same we deserve the same product.

 

Until Sky shut down access via Sky+ boxes they should provide us what they advertise.


Unfortunately, it's not Sky who are giving away the Final for free. It's WBD, via their HBO Max App, which we don't have access to. Sky can't just give away free access to channels they don't own.

Any complaints should be directed at WBD , in previous years the finals have been available on YouTube, but not this year.


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
Reply
Answered - Go to Answer