Catch up not working, I have a full WIFI signal

[Stephen+Carrigan]

My catch up isn't working, it's saying DOWNLOADING but nothing happens.

I have a FULL WIFI signal

[Annie+UK]

Reboot your Sky box

[okaydoley]

Same problem being reported on multiple posts I've got an Ethernet connection with sky problem started tonight at 8pm rebooted reset box and router same fault that downloads failed. Plenty of space on box seems to me sky server fault. Netflix it is till fixed. 

[Sammy2177]

Same issues im encountering. Cant download any sky programmes keeps saying download failed. Rebooted ny Sky router as well as sky Q box but no luck..

[Annie+UK]

Have you tried a different DNS server?

Cloud­flare

1⋅1⋅1⋅2     1⋅0⋅0⋅2

Google

8⋅8⋅8⋅8     8⋅8⋅4⋅4

Open­DNS

208⋅67⋅222⋅222      208⋅67⋅220⋅220

AdGuard DNS

94⋅140⋅14⋅14      94⋅140⋅15⋅15

[Oddie2004]

Keeps happening.Report it to ViewerR@sky.com who will probably just give you a standard response that there are lots of programme...

[Annie+UK]

The email address is viewerR@sky.uk

[Oddie2004]

Appears to only be affecting yesterdays catch up so the more people that email viewerR@sky.uk hopefully will help getting it resolved.

[Annie+UK]

Sky are working on it, us superusers reported it last night