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Discussion topic: Care Home move

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This message was authored by AndyLPBGCC This message was authored by: AndyLPBGCC

Care Home move

My brother has had to move to a care home . He cannot discuss issues due to onset of confusion through Parkinsons . He has Sky services at his house byt is not ther so needf to move his sub to cover provision at cxare home 

How do we do this?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Care Home move

Posted by a Superuser, not a Sky employee. Find out more

@AndyLPBGCC 

In case you’re not aware you aren’t directly contacting Sky Customer Services on here. We are mainly customers trying to help other customers.


@AndyLPBGCC wrote:

My brother has had to move to a care home .

 

Have you confirmed with staff at the care home that your brother can have his own satellite dish attached to their building? Or do they have a communal dish suitable for Sky+? 

 

He cannot discuss issues due to onset of confusion through Parkinsons .

 

See this link regarding third party assistance 

https://www.sky.com/help/articles/third-party-assistance

 

He has Sky services at his house byt is not ther so needf to move his sub to cover provision at cxare home 

How do we do this?

 

Youve posted in the Sky+ forum. If that's the TV platform your brother has Sky may not be able to move it across to another address as Sky+ and Sky+HD are no longer supported. You'd have to speak to Sky regarding the options. Hopefully you have your brothers telephone password otherwise Sky may not speak with you. 


 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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