31 Dec 2024 01:20 PM
My brother has had to move to a care home . He cannot discuss issues due to onset of confusion through Parkinsons . He has Sky services at his house byt is not ther so needf to move his sub to cover provision at cxare home
How do we do this?
31 Dec 2024 02:25 PM - last edited: 31 Dec 2024 02:26 PM
Posted by a Superuser, not a Sky employee. Find out moreIn case you’re not aware you aren’t directly contacting Sky Customer Services on here. We are mainly customers trying to help other customers.
@AndyLPBGCC wrote:
My brother has had to move to a care home .
Have you confirmed with staff at the care home that your brother can have his own satellite dish attached to their building? Or do they have a communal dish suitable for Sky+?
He cannot discuss issues due to onset of confusion through Parkinsons .
See this link regarding third party assistance
https://www.sky.com/help/articles/third-party-assistance
He has Sky services at his house byt is not ther so needf to move his sub to cover provision at cxare home
How do we do this?
Youve posted in the Sky+ forum. If that's the TV platform your brother has Sky may not be able to move it across to another address as Sky+ and Sky+HD are no longer supported. You'd have to speak to Sky regarding the options. Hopefully you have your brothers telephone password otherwise Sky may not speak with you.
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