Discussion topic: Cannot open cover on remote.
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Message posted on 31 Jul 2023 02:31 PM
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Cannot open cover on remote.
Cannot remove cover on remote. It seems like a sealed unit but the tiny down arrow suggests the cover should slide away but I can't do it.
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Message posted on 31 Jul 2023 02:40 PM
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Re: Cannot open cover on remote.
Presumably a Sky+ remote as you've posted on that board. Push the clip on the battery cover downwards and pull the battery cover off the body of the remote.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 31 Jul 2023 05:22 PM
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Re: Cannot open cover on remote.
It is more lift away rather than slide away.
Here is a video which might help - https://www.youtube.com/watch?v=TTltF-i0b5w
Message posted on 31 Jul 2023 06:46 PM - last edited: 31 Jul 2023 06:48 PM
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Re: Cannot open cover on remote.
@Rollisteve wrote:Cannot remove cover on remote. It seems like a sealed unit but the tiny down arrow suggests the cover should slide away but I can't do it.
Hopefully you've done it - but it isn't sealed, it isn't a slide action and there's no arrow on any of my Sky+ remotes (which makes me wonder if that's not what you have)
If you do, there's a clip at the near end of the battery cover.
Get a thumbnail under the near side of the clip, push it forward (1) and lift (2). It can be quite difficult if the remote is old and has a lot of gunk under the cover.
Message posted on 31 Jul 2023 07:46 PM
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Re: Cannot open cover on remote.
@Rollisteve wrote:
Cannot remove cover on remote. It seems like a sealed unit but the tiny down arrow suggests the cover should slide away but I can't do it.
I suspect it's a Sky Q or Sky Glass/Stream remote.
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