Discussion topic: Cannot open cover on remote.
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Message posted on 31 Jul 2023 02:31 PM
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							Cannot open cover on remote.
						
					
					
				
			
		
	
			
	
	
	
	
	
Cannot remove cover on remote. It seems like a sealed unit but the tiny down arrow suggests the cover should slide away but I can't do it.
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Message posted on 31 Jul 2023 02:40 PM
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							Re: Cannot open cover on remote.
						
					
					
				
			
		
	
			
	
	
	
	
	
Presumably a Sky+ remote as you've posted on that board. Push the clip on the battery cover downwards and pull the battery cover off the body of the remote.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
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Message posted on 31 Jul 2023 05:22 PM
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							Re: Cannot open cover on remote.
						
					
					
				
			
		
	
			
	
	
	
	
	
It is more lift away rather than slide away.
Here is a video which might help - https://www.youtube.com/watch?v=TTltF-i0b5w
Message posted on 31 Jul 2023 06:46 PM - last edited: 31 Jul 2023 06:48 PM
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							Re: Cannot open cover on remote.
						
					
					
				
			
		
	
			
	
	
	
	
	
@Rollisteve wrote:Cannot remove cover on remote. It seems like a sealed unit but the tiny down arrow suggests the cover should slide away but I can't do it.
Hopefully you've done it - but it isn't sealed, it isn't a slide action and there's no arrow on any of my Sky+ remotes (which makes me wonder if that's not what you have)
If you do, there's a clip at the near end of the battery cover.
Get a thumbnail under the near side of the clip, push it forward (1) and lift (2). It can be quite difficult if the remote is old and has a lot of gunk under the cover.
Message posted on 31 Jul 2023 07:46 PM
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							Re: Cannot open cover on remote.
						
					
					
				
			
		
	
			
	
	
	
	
	
@Rollisteve wrote:
Cannot remove cover on remote. It seems like a sealed unit but the tiny down arrow suggests the cover should slide away but I can't do it.
I suspect it's a Sky Q or Sky Glass/Stream remote.
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