Posted by a Superuser, not a Sky employee. Find out more
@Danisciaedwards To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details. https://www.sky.com/help/articles/cancel-sky-tv#contact-leave (Make sure the flag in the bottom right corner is the correct one ie; UK or ROI). UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm). ROI customer ~ it’s only by calling Sky Ireland or writing in.
If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
Posted by a Superuser, not a Sky employee. Find out more
@Danisciaedwards wrote: I would like to cancel the box please I can't get to use it.
The box, if it's a Sky+HD Box, is yours. It's the TV subscription you need to cancel.
Sky Community Forum SuperUser Former Sky+HD Beta Tester Sky Signature, Sky Sports, Sky HD, Sky Mobile Member Of The Community Since 2011 Staying on Sky+HD until Sky force me off
