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Discussion topic: Box not working

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This message was authored by: alfred1231

Message posted on ‎02 Jan 2026 12:19 PM

Box not working

Box not working never  work properly since had it very disappointed in sky sent me a lead but I need it from out side as I've told you before my box in behind chair 

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎02 Jan 2026 12:21 PM

Re: Box not working

Posted by a Superuser, not a Sky employee. Find out more

This forum is primarily customer-to-customer help, you're not talking to Sky support

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
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This message was authored by: Daniel0210

Message posted on ‎02 Jan 2026 12:23 PM

Re: Box not working

Posted by a Superuser, not a Sky employee. Find out more

@alfred1231 

You haven't told us before. This is your first post. You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

 

@alfred1231 wrote:

Box not working never  work properly since had it very disappointed in sky sent me a lead

Are you sure you have Sky+ as Sky haven't sent those boxes out for years? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Avatar for Eddie601
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This message was authored by: Eddie601

Message posted on ‎02 Jan 2026 02:42 PM

Re: Box not working

Two of my five boxes are not working 

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This message was authored by: Annie+UK

Message posted on ‎02 Jan 2026 02:46 PM

Re: Box not working

Posted by a Superuser, not a Sky employee. Find out more
@Eddie601 wrote:

Two of my five boxes are not working 

Please do not hi-jack someone elses thread, just start your own thread, but you'll need to provide some information if you want anyone to be able to provide help

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
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