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Discussion topic: Box not working

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This message was authored by: webbywoody

Message posted on ‎26 Jun 2023 09:13 PM

Box not working

Hello anyone there?...box not working 

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎26 Jun 2023 09:15 PM

Re: Box not working

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@webbywoody wrote:

Hello anyone there?...box not working 

Not enough detail 😞

 

 

BTW, This forum is primarily customer-to-customer help

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
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Message posted on ‎26 Jun 2023 09:29 PM

Re: Box not working

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Yes, tell us more. What's the box not doing that it should be? Error message?

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This message was authored by: Shindy+Dosanjh

Message posted on ‎27 Jun 2023 08:56 PM

Re: Box not working

Sky box is not working - on and off

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This message was authored by: Annie+UK

Message posted on ‎27 Jun 2023 08:59 PM

Re: Box not working

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@Shindy+Dosanjh wrote:

Sky box is not working - on and off

??? 😞

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
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This message was authored by: Shindy+Dosanjh

Message posted on ‎28 Jun 2023 09:13 AM

Re: Box not working

the boxes appear not to be working properly. They are switching off and not clear. 

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This message was authored by: Mark39

Message posted on ‎28 Jun 2023 09:57 AM

Re: Box not working

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@Shindy+Dosanjh wrote:

the boxes appear not to be working properly. They are switching off and not clear. 

First - do you have Sky+? Or Sky Q?

 

What happens to the power light on the front panel when the box switches off? And does your TV then have a blue or black screen?

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