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Discussion topic: Black screen when switching on tv

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This message was authored by: Stone1

Message posted on ‎29 Nov 2024 01:26 PM

Black screen when switching on tv

We think the box is not working properly 

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎29 Nov 2024 01:40 PM

Re: Black screen when switching on tv

Posted by a Superuser, not a Sky employee. Find out more

To confirm - it's a Sky + box? Does the power light change from red or amber to green when you switch the box on?

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This message was authored by: Stone1

Message posted on ‎29 Nov 2024 01:43 PM

Re: Black screen when switching on tv

No nothing all lights working. But if we turn everything off and back on we might get our programs

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Message posted on ‎29 Nov 2024 03:02 PM

Re: Black screen when switching on tv

Posted by a Superuser, not a Sky employee. Find out more

@Stone1 Is the TV on the correct HDMI source for the Sky box?


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Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
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