Lost tv signal

[Andy197701]

I'm having an extension built. Some builders have removed cladding which was surrounding my satellite dish. They haven't moved the position of the dish at all, nor have they touched the cabling, but now I'm receiving the error message that satellite signal has been lost. I've rebooted the sky boxes, but it hasn't fixed the issue. Please help!

[Annie+UK]

The dish has moved, it only needs to be moved a tiny amount for the signal to be lost

Please Note: Sky+ is now a legacy service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream

You may have to call out a local satellite installer, unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

[Andy197701]

Thanks. Is it something I can try and fix myself, by moving the dish?

[Annie+UK]

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@Andy197701 wrote:

Thanks. Is it something I can try and fix myself, by moving the dish?

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There is nothing stopping you 🙂

[Mark39]

@Andy197701 as @Annie+UK posted, you can try, but without specialist equipment, you'll be lucky to find the exact position necessary.

[Andy197701]

Okay, cheers guys. Much appreciated.