14 Dec 2023 09:21 PM
Can't get to speak to sky customer service ... my screen keeps saying no signal , then comes back on but does not record any set recordings ? Any help please as can't get through to customer service
14 Dec 2023 09:34 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you cables are OK in the back of the box then you will have to contact a company local to you are Sky not longer sent out engineers to Sky+ box customers.
14 Dec 2023 09:45 PM
Posted by a Superuser, not a Sky employee. Find out more
@Alyyson wrote:
my screen keeps saying no signal , then comes back on
No signal? Or no satellite signal?
14 Dec 2023 09:52 PM
Posted by a Superuser, not a Sky employee. Find out more"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected
"No Satellite Signal" is an error generated by your Sky box and usually indicates an issue with one or more of the following:
You may have to call out a local satellite installer, unless you have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet
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