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This discussion topic has been answered Discussion topic: Access to Sky Atlantic ect

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This message was authored by: TT39

Access to Sky Atlantic ect

I've got a sky signature package - recently dropped the movie package - can get all the BBC stuff, C4, C5 etc but can only get Sky arts and not any other Sky channels such as Atlantic, Witness and Sky one


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This message was authored by: Mark39 Answer

Re: Access to Sky Atlantic ect

Posted by a Superuser, not a Sky employee. Find out more

@TT39 that explains it. I'm afraid you'll need to contact Sky to request a replacement Viewing Card. You don't  have to upgrade if they tell you otherwise.

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This message was authored by: Mark39

Re: Access to Sky Atlantic ect

Posted by a Superuser, not a Sky employee. Find out more

@TT39 what error message do you see when you tune to 106?

This message was authored by: caesarome

Re: Access to Sky Atlantic ect

Posted by a Superuser, not a Sky employee. Find out more

@TT39 

Do you also have the HD package on your account if you are seeing an upgrade message ?

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This message was authored by: TT39

Re: Access to Sky Atlantic ect

This viewing card is not authorised.........

This message was authored by: Mark39

Re: Access to Sky Atlantic ect

Posted by a Superuser, not a Sky employee. Find out more

@TT39 have you previously ordered Sky Q?

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This message was authored by: TT39

Re: Access to Sky Atlantic ect

I've got a sky+ hd box. Did agree to have upgraded box but then cancelled. 

This message was authored by: Mark39 Answer

Re: Access to Sky Atlantic ect

Posted by a Superuser, not a Sky employee. Find out more

@TT39 that explains it. I'm afraid you'll need to contact Sky to request a replacement Viewing Card. You don't  have to upgrade if they tell you otherwise.

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