If you have Sky Q, you might not know about the hidden menu. It has extra features, including the ability to change Wi-Fi bands. If you're not able to launch one of your apps, like Netflix, and you're getting the error message: "there is a problem refreshing apps" - try this tip .
To access the hidden menu, simply follow these steps...
How to access the Sky Q hidden menu
Follow these instructions in successively, with no breaks between steps:
Press the ‘Home’ button on your remote control.
Scroll down to ‘Settings’ andDO NOTpress select.
Inside the engineers menu, you can then try refreshing theapps. To do this:
Select the Apps option inside the hidden menu.
Then click Refresh all Apps on this box.
You'll see: 'Your apps are being refreshed'.
Please note: refreshing your apps can take up to 24 hours to complete.
What options are available within the Sky Q hidden menu?