Discussion topic: u

This message was authored by: Beckton · ‎11 Mar 2024

Hello I am trying to set up my sky stream.

On the television updating software.This has been going on 2 hours

This message was authored by: MarkGoldsmith · ‎11 Mar 2024

Hi @Beckton try unplugging the stream puck for a couple of minutes to reboot it. This should then enable the software update to complete.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by: MarkGoldsmith · ‎11 Mar 2024

Hi @Beckton try unplugging the stream puck for a couple of minutes to reboot it. This should then enable the software update to complete.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

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