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This message was authored by: Beckton · ‎11 Mar 2024

Hello I am trying to set up my sky stream.

On the television updating software.This has been going on 2 hours

This message was authored by: MarkGoldsmith · ‎11 Mar 2024

Hi @Beckton try unplugging the stream puck for a couple of minutes to reboot it. This should then enable the software update to complete.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: MarkGoldsmith · ‎11 Mar 2024

Hi @Beckton try unplugging the stream puck for a couple of minutes to reboot it. This should then enable the software update to complete.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

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