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Discussion topic: u

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This message was authored by Beckton This message was authored by: Beckton

u

Hello I am trying to set up my sky stream.

On the television updating software.This has been going on 2 hours


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: u

Posted by a Superuser, not a Sky employee. Find out more

Hi @Beckton try unplugging the stream puck for a couple of minutes to reboot it. This should then enable the software update to complete.

Sky Stream and Sky Broadband customer

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: u

Posted by a Superuser, not a Sky employee. Find out more

Hi @Beckton try unplugging the stream puck for a couple of minutes to reboot it. This should then enable the software update to complete.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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