streaming tv pixalating and droping connection

[Gareth187]

streaming tv doesn't work properly.  keeps pixalting and drpping connection.  it has been restarted and stats fine until a few minutes then drops again. rhe pucks are setup but still don't work properly.  clear route to router and WiFi works fine on any other devices just not the puck usage

[Mister_Dalek]

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@Gareth187 wrote:

streaming tv doesn't work properly.  keeps pixalting and drpping connection.  it has been restarted and stats fine until a few minutes then drops again. rhe pucks are setup but still don't work properly.  clear route to router and WiFi works fine on any other devices just not the puck usage

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 What speed is the puck receiving? Open the Netflix app on the puck and run a network check from the get help menu.