stream isn't working .....

[lloydy46]

Hi .... My sky stream  hasnt been working for over 2 weeks now , but i cant find a  number so i can arrange for an enginnner to come out . Turned off and on , cables in and out at least 50 times  and still no joy. This isnt a cheap serive and i'd like it working if possible ....

PLEASE HELP 

[Mark39]

There's no engineer support for Sky Stream. 

Did you take the necessary action after the 19/20th September general issue with Pucks that wouldn't power up?

Edited: it looks like Sky's instructions on how to resolve this are no longer available, so probably best to call them if you haven't carried out the necessary procedure.

[Exiled-in-HH]

Have you reported the issues to Sky and requested a replacement Puck?

Sky do not have engineers for call out for Sky Stream ... it is a self install and maintain service😉

[Skull+Treaty]

---

@lloydy46 wrote:

Hi .... My sky stream  hasnt been working for over 2 weeks now , but i cant find a  number so i can arrange for an enginnner to come out . Turned off and on , cables in and out at least 50 times  and still no joy. This isnt a cheap serive and i'd like it working if possible ....

PLEASE HELP 

---

@lloydy46 

As @Mark39 mentions, there is no engineer home support for Sky Stream.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link may help.

Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.