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Discussion topic: new to Sky Stream with Netflix included - signed up to Netflix - why being charged by Netflix?

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This message was authored by: Richard+G+Blade

new to Sky Stream with Netflix included - signed up to Netflix - why being charged by Netflix?

I have received and installed my new Sky Stream puck.

I have signed up to a new basic Netflix account to match the Sky Stream package that, in my account, is for the basic Netflix.

I've signed in to Netflix on my Sky Stream app. All working. But I've been charged the first payment by Netflix.

How do I get Netflix on Sky Stream without being charged by Netflix?

Thanks

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This message was authored by: Chrisee

Re: new to Sky Stream with Netflix included - signed up to Netflix - why being charged by Netflix?

Posted by a Superuser, not a Sky employee. Find out more

@Richard+G+Blade you have follow the process here https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix to link the  account and sort the invoicing.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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