0

Discussion topic: YouTube won’t load on stream

Reply
This message was authored by Turbo237 This message was authored by: Turbo237

YouTube won’t load on stream

Why won't YouTube load through sky stream?

Any ideas? 

Reply

All Replies

This message was authored by lettice This message was authored by: lettice

Re: YouTube won’t load on stream

Posted by a Superuser, not a Sky employee. Find out more

When you launch it, what happens. Any error messages?

Do other apps work ok?

 

A couple of things to try, that often solve app problems.

 

Try a restart of your Sky Stream box
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete

 

Try an apps refresh:

  1. Press Home on your Sky remote, then select Settings
  2. Press System management then Resets and updates and finally Refresh apps.
  3. You'll see a message that says, 'Your apps are being refreshed'.
  4. Press Dismiss to return to normal viewing.

The refresh can take 24 hours to complete.

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by Chrisee This message was authored by: Chrisee

Re: YouTube won’t load on stream

Posted by a Superuser, not a Sky employee. Find out more

@Turbo237 coincidentally I have just been answering a thread on the Broadband. Board where Sky customers cannot load You Tube on various devices do you have Sky Broadband?

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Turbo237
Topic Author
This message was authored by Turbo237 This message was authored by: Turbo237

Re: YouTube won’t load on stream

Yes I have sky broadband 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion