YouTube won’t load on stream

[Turbo237]

Why won't YouTube load through sky stream?

Any ideas? 

[lettice]

When you launch it, what happens. Any error messages?

Do other apps work ok?

A couple of things to try, that often solve app problems.

Try a restart of your Sky Stream box
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete

Try an apps refresh:

1. Press Home on your Sky remote, then select Settings
2. Press System management then Resets and updates and finally Refresh apps.
3. You'll see a message that says, 'Your apps are being refreshed'.
4. Press Dismiss to return to normal viewing.

The refresh can take 24 hours to complete.

[Chrisee]

@Turbo237 coincidentally I have just been answering a thread on the Broadband. Board where Sky customers cannot load You Tube on various devices do you have Sky Broadband?

[Turbo237]

Yes I have sky broadband