YouTube won’t load on stream

[Turbo237]

Why won't YouTube load through sky stream?

Any ideas? 

[lettice]

When you launch it, what happens. Any error messages?

Do other apps work ok?

A couple of things to try, that often solve app problems.

Try a restart of your Sky Stream box
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete

Try an apps refresh:

1. Press Home on your Sky remote, then select Settings
2. Press System management then Resets and updates and finally Refresh apps.
3. You'll see a message that says, 'Your apps are being refreshed'.
4. Press Dismiss to return to normal viewing.

The refresh can take 24 hours to complete.

[Chrisee]

@Turbo237 coincidentally I have just been answering a thread on the Broadband. Board where Sky customers cannot load You Tube on various devices do you have Sky Broadband?

[Turbo237]

Yes I have sky broadband 

[Jamiegreen17]

Came here expecting this to have been answered, quite disappointed it hasn't been. Super work sky.

[Stephen+Mourton]

@Jamiegreen17   Sorry no one has so far provided a suitable solution, but please remember we are not Sky, just customers trying to help.

One other thing to try is to go to Settings, System management and chose App refresh.  It can take a while but worth trying.