11 Jan 2024 10:08 AM
Hi,
New Sky Stream customer, outputting to LG C2 OLED TV.
I noticed the motion on 30/60/120fps YouTube videos aren't smooth, unlike the 25/50 fps ones. I've done some research and was advised that switching the "Judder Reduction" on Apps would cause the box to output at 60hz instead of 50hz, which should fix the issue. However, having checked the TV diagnostics, I see it is still received 50Hz output from YouTube. By contrast, NetFlix does switch to 60Hz when judder reduction is switched on it seems when changing this situation. Frustrating.
Anyone else found this issue and is Sky aware? It's pretty weak.
22 Jan 2024 07:25 PM
I can confirm that the Judder Reduction does not work for Youtube, but does work for Netflix and also Disney+.
I was prompted to check this tonight after watching a new "Smarter Every Day" video.
I have no idea if Sky are aware.
The irony is, the Netflix app switches to 60 FPS, but yet doesn't produce Dolby Atmos (Disney and Amazon as well as the Sky Q Box do).
I'll be watching YouTube AND Netflix on my TV OS till these things are fixed....
22 Jan 2024 07:34 PM
Apologies, just realised this is for Sky Stream and I am using Sky Q, however it would imagine the Sky OS is the basically the same across devices given that this Judder Reduction/FPS issue is persistent across both platforms....