22 Jan 2024 01:17 PM
Hi, I've reported this before but wanted to mention it again.
I was watching 'No Hard Feelings' on Sky Cinema last night on Live TV. Standard format, not Atmos.
Every 10 - 15 minutes, there is a slight audio 'crackle/pop'. Sky Stream is plugged into the HDMI port on my Sony Soundbar.
I turned my soundbar off and plugged directly into my TV and rewound to the part where the crackle was. The crackle still happened.
I then tried to watch it on demand today and the crackle isn't there at the same point.
This must surely be a Sky Stream issue right?
22 Jan 2024 02:45 PM
It might be a Sony issue. I seem to recall others mentioning crackle through some Sony soundbars, possibly related to decoding issues.
22 Jan 2024 03:49 PM
As explained above, I took the soundbar away and sky was directly connected to my TV and it still happened. So it's not the soundbar.
22 Jan 2024 03:54 PM
@Thevoid wrote:As explained above, I took the soundbar away and sky was directly connected to my TV and it still happened. So it's not the soundbar.
Apologies, I mis-read your original post. I hope you find a solution.