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Discussion topic: YouTube app freezes

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: YouTube app freezes

Posted by a Superuser, not a Sky employee. Find out more

You need roughly at least a steady 25mb to 30mb to run optimally 

 

please report back and we can go from there 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
William201
Topic Author
This message was authored by William201 This message was authored by: William201

Re: YouTube app freezes

It's running at 58.13Mbps

William201
Topic Author
This message was authored by William201 This message was authored by: William201

Re: YouTube app freezes

I have reset my internet by turning it off completely and restarting to see if there's any difference 

This message was authored by Jporch316 This message was authored by: Jporch316

Re: YouTube app freezes

Posted by a Superuser, not a Sky employee. Find out more

@William201 wrote:

It's running at 58.13Mbps


Brill 

 

can you try and sign out of YouTube app (if you can get in) then sign back in 

 

if that doesn't work I'll escalate your post to the online community sky support team 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
William201
Topic Author
This message was authored by William201 This message was authored by: William201

Re: YouTube app freezes

Ok thank you I will get signed out but it's busy again at the min but as soon as it's free I'll sign out 👍

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